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Shipping & Returns

1 Shipping Methods with estimated delivery time:

DHL:Estimated delivery time:5-7 working days.

EMS:Estimated delivery time:5-7 working days.

(Northern Europe, Africa, South America may need 6-8 Working days)

Fedex:Estimated delivery time:3-5 working days.

TNT:Estimated delivery time:5-7 working days.

UPS: Estimated delivery time:4-6 working days.

2 Package safety according to our experiences:

You can choose any shipping method you like when you order,but according to our experiences,sometimes,its faster and more safety when we choose the specific shipping method to some particular places.

(1) The United States, Canada, England, France, Spain, Portugal and some western countries, the EMS will be cheaper. If the weights of the goods reache 18Kg, we will suggest you to use the DHL or UPS. Because the cost is the same as the EMS but it will be faster. (For Spain, UPS is better than DHL.)

(2) The Netherlands, Italia and European countries cannot use the EMS, and the DHL is the safest and fastest.

(3) If the first number of Italian Zip Code is one of the number from 0 to 5, it cannot send big package. And if the first number of the Zip Code is one of the number from 6 to 9, it will be very safe whatever the parcel is big or small .

(4) Russia, Romania, Croatia, Ukraine, Poland, Argentina, Brazil, Mexico, Brazil (Brazil should pay customs duties), Columbia, Peru, Venezuela and other South American countries and Scandinavia countries often use EMS. Meanwhile, if the weights of the goods reache 18Kg, it also can use DHL and only need fewer freight cost.

(5) Africa and Middle East Arab countries usually use DHL and FEDEX.

(6) Some in the sea islands, we usually choose to use FEDEX.

(7) South-east Asian countries, Japan, Korea, Australia, and New Zealand, EMS is the best choice.

Rich experience in the freight allows us to use different express companies flexibly. We will suggest customers use the most appropriate freight method according to different countries, different cities and different weight of packages so that we can help customers save cost and ensure safety and shipping speed.